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At markets.com, we do not take any chances with our client’s data security and privacy.

We employ the latest technology and industry practices to ensure the privacy and security of personal and trading data.

Our data privacy policy

The protection and safeguarding of our client’s personal and financial information are of utmost importance to us.

Our Privacy Policy will be periodically reviewed to account for new laws and technology, changes in our operations and practices, and to ensure its relevance in a changing environment.

Any information we hold will be governed by the most current Privacy Policy displayed on our website(s). Please refer to it for more information regarding your data held with us.

Data collection policy

We store your data for:

– Five years from the date of termination of your customer account
– Any retention period required by law
– Any need to store records beyond the above periods to handle potential audits, tax matters, or for the establishment, exercise, or defence of legal claims.

How we keep your data secure

  • Client funds are segregated from operational funds and are monitored daily.
  • We hold sufficient capital to safeguard client funds.
  • We use a combination of advanced technical, organisational and physical safeguards to protect all data systems.
  • Rigorous firewalls and Secure Sockets Layer (SSL) software are used to protect information during transmission.
  • Communication between our clients and data servers is encrypted.

Data collection

For more information on how we collect your data or to file a complaint, contact customersupport@markets.com or privacy@markets.com immediately.

Funds security

At markets.com, we implement and adhere to strict financial guidelines and regulations internally and with external parties, as the security of your funds is our top priority.

With markets.com, your funds will not be at risk even in case of insolvency or bankruptcy as all client funds are held in segregated bank accounts to ensure maximum funds protection.

Staying safe online

Some certain websites and fraudsters have tried to impersonate us, so do be careful when trading online.

Please refer to our Staying Protected Online page for more tips on safeguarding your privacy online.

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Are my funds at risk in case of Insolvency/Bankruptcy?

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All client funds are held in segregated bank accounts, to ensure maximum funds protection. For more information, please check our Regulation & Legal pack located at the footer of our page.

Is my personal data safe with you?

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The protection and safeguarding of our clients personal and financial information is of utmost importance to us, therefore we take the highest of measurements when it comes to the security of our system. You may refer to our Privacy Policy statement for more information regarding your data held with us.

What are the official email domains of Markets.com?m

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The official email domains used for our communication are:

@markets.com
@marketsmail.com

We recommend that you do not engage or respond to any communication that is not from the official email domains mentioned above.

Is markets.com a scam?

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markets.com is a global company with more than 5m registered accounts which is regulated in Europe, UK, BVI, Australia and South Africa. Unfortunately, there are certain websites and fraudsters who wish to take advantage of our brand name and seek to impersonate us. 
Please refer to our Safety Online / Stay Protected Online Page for more information.

Who are we and are we regulated?

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Markets.com is operated by Finalto (Australia) Pty Ltd which is an Australian based company (ACN 158 641 064) regulated by the Australian Securities and Investments Commission (“ASIC”) under license no.424008.

Markets.com is a global brand and trade mark used by Finalto (Australia) Pty Limited and owned by Finalto (IOM) Limited.

Finalto (Australia) Pty Limited has the sole and exclusive use of the domain Markets.com worldwide.

What can I trade with you?

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markets.com offers a wide range of instruments. You can trade CFDs on our multi-asset platform, giving you unparalleled control over the way you trade.

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