Live Chat

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 74% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Close

FAQs

We’re dedicated to providing the information you need, when you need it. Because opportunities can only be found when you have the insight and expertise you need.

My SL/TP was reached but my trade didn't close. Why so?

Down

Bear in mind that Buy positions close at BID price whereas Sell positions close at ASK price. When referring to the chart, please ensure that you are looking at the relevant pricing.

If you are still having issues, please reach out to our support team via support@markets.com or LiveChat and prepare your position/s ID numbers.

What is a Stop Loss/Take Profit?

Down

Stop Loss and Take Profit are protection orders which allow you to protect yourself against further losses or lock-in your profits when you are not able to monitor your positions.

Stop Loss limits an investors loss on a specific level. On our platform stop-loss can be set based on rate, USD value, % of Margin. 

Take Profit fills only when the predefined instrument price is reached. On our platform take-profit can be set based on rate, USD value, % of Margin. 

Still have a question?

If you have questions or need assistance, talk to our team, get your questions answered, or need more insight into how to trade on markets.com – we’ve got you covered.

Live Chat