CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 74% of retail investor accounts lose money when trading CFDs with this provider. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
Our trading platforms
Cancelling or modifying your order is part and parcel of trading.
If you’re wondering if markets.com ever cancels or modifies your orders on your behalf, the answer is no - markets.com would never cancel or modify your orders.
In addition, we are not allowed to provide you with trading advice. This means you are the only person responsible for all trading decisions and activity in your trading account.
Read on to find out more about order cancellations or modifications.
Most of the symbols we offer are available for adding and modifying pending and protection orders when they are out of their trading sessions.
If you change your mind about an instrument, you can update your orders 24/7.
At markets.com, orders might get cancelled or modified under these circumstances:
Our system will notify you in advance if your margin level drops below 100%.
We might alert you regarding a potential loss of funds that might be caused by account liquidation. To avoid liquidation, you might need to close some of your positions or add funds to sustain your positions.
You can contact the Dealing Desk on 24/5 to cancel or modify orders on your behalf. However, any action needs to be instructed and confirmed by you, either via email or a phone call.
Clients affected by delisting, product termination, and/or corporate actions will be notified via email before any action is taken on their account.
Rollover calendars are posted on the website on a monthly and weekly basis. You can see the rollover date on our web platform, under the “Key Statistics” of each symbol as below.
If you need to open, close, or modify a position, but have no access to your account, contact our support team.
Log in to your account now to check your rollover dates.
All client funds are held in segregated bank accounts, to ensure maximum funds protection. For more information, please check our Regulation & Legal pack located at the footer of our page.
The protection and safeguarding of our clients personal and financial information is of utmost importance to us, therefore we take the highest of measurements when it comes to the security of our system. You may refer to our Privacy Policy statement for more information regarding your data held with us.
markets.com is a global company with more than 5m registered accounts which is regulated in Europe, UK, BVI, Australia and South Africa. Unfortunately, there are certain websites and fraudsters who wish to take advantage of our brand name and seek to impersonate us.
Please refer to our Safety Online / Stay Protected Online Page for more information.
Markets.com is operated by Safecap Investments Limited which is regulated by the CySEC under license no. 092/08.
Markets.com is a global brand and trade mark used by Safecap Investments Limited and owned by Finalto (IOM) Limited.
Safecap Investments Limited has the sole and exclusive use of the domain Markets.com worldwide.
Your data processed by us is only shared with persons within the group and/or non-affiliated third parties where required, for the basis of availability for a certain service provided to you from us and technologies used to provide it.
We do not disclose your details to any parties or entities apart from the above mentioned. All of our offices are equipped with top-notch technical devices and programs within which all data is stored on tightly secured servers therefore leakage of any form of information is not to occur.
For more detailed information, please refer to our Privacy Policy. You can raise any concerns related to your privacy to privacy@markets.com.
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