Live Chat

Getting started with markets.com

At certain points in your trading journey with markets.com, you may need to contact our customer support team for help or clarification on your orders.

In such instances, they are likely to ask for your transaction ID. But what is a transaction ID and where can you find it?

A transaction ID, also known as a position ID, comprises a combination of characters that are uniquely generated for each position on markets.com. It is an identification number that accompanies each transaction.

The transaction ID can be found in your account statement.

How to find the transaction ID


Refer to this article to find out how to access your account statement.

Other Topics

Start trading with markets.com

View all
Close

Need further assistance?

We've got you covered. Here's how to reach us for personalized help.

Get help

Any questions?
Let’s see if we can answer them.

See all FAQs

Need further assistance?

We've got you covered. Here's how to reach us for personalized help.

Get help
Live Chat