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Getting started with markets.com

At markets.com, we do not take any chances with our client’s data security and privacy.

We employ the latest technology and industry practices to ensure the privacy and security of personal and trading data.

Our data privacy policy

The protection and safeguarding of our client’s personal and financial information are of utmost importance to us.

Our Privacy Policy will be periodically reviewed to account for new laws and technology, changes in our operations and practices, and to ensure its relevance in a changing environment.

Any information we hold will be governed by the most current Privacy Policy displayed on our website(s). Please refer to it for more information regarding your data held with us.

Data collection policy

We store your data for:

– Five years from the date of termination of your customer account
– Any retention period required by law
– Any need to store records beyond the above periods to handle potential audits, tax matters, or for the establishment, exercise, or defence of legal claims.

How we keep your data secure

  • Client funds are segregated from operational funds and are monitored daily.
  • We hold sufficient capital to safeguard client funds.
  • We use a combination of advanced technical, organisational and physical safeguards to protect all data systems.
  • Rigorous firewalls and Secure Sockets Layer (SSL) software are used to protect information during transmission.
  • Communication between our clients and data servers is encrypted.

Data collection

For more information on how we collect your data or to file a complaint, contact customersupport@markets.com or privacy@markets.com immediately.

Funds security

At markets.com, we implement and adhere to strict financial guidelines and regulations internally and with external parties, as the security of your funds is our top priority.

With markets.com, your funds will not be at risk even in case of insolvency or bankruptcy as all client funds are held in segregated bank accounts to ensure maximum funds protection.

Staying safe online

Some certain websites and fraudsters have tried to impersonate us, so do be careful when trading online.

Please refer to our Staying Protected Online page for more tips on safeguarding your privacy online.

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